At ELP, Production Support helps spread the workload on complex programs by coordinating creative and content assets for the main tent or lead producer. This role is especially important when a program is large, multi-room, or too much for one Main Tent Producer or Executive Producer to manage alone.
Production Support helps manage the communication and coordination around creative content, speaker materials, rehearsals, and show documentation. For a client, this means the production team has dedicated support for the details that keep presenter content, stage flow, and visual materials aligned. The role helps make sure the creative side of the program stays organized and accurate.
This role is valuable when a program is complex, has multiple rooms and functions within one event, or is simply too large for one lead producer to manage alone. It is especially useful when the main tent team needs help balancing creative content work with live event responsibilities. In those situations, Production Support helps the team stay prepared and responsive.
The mandate of Production Support is to communicate and coordinate creative and content asset production so the workload is balanced and the main tent team can operate effectively. That includes helping manage presenter materials, theme development, video coordination, asset tracking, and rehearsal preparation. The role exists to keep creative and production work connected and moving forward.
Production Support updates workback schedules, documents speaker script and visual content communications, supports theme development, attends video production meetings, manages asset tracking and version control, updates stage maps and show flow, and coordinates rehearsal schedules. They may also support audience engagement elements such as event app integration, gifts, giveaways, learning aids, and activations. In practice, they help the team stay organized from content planning through live delivery.
Production Support is accountable to the Main Tent Producer or Executive Producer. They work closely with producers, presenters, designers, video teams, and rehearsal stakeholders to make sure communication is documented and assets are delivered properly. That structure matters because show content often involves many moving pieces, and the role helps keep them coordinated.
A strong Production Support team member understands technical production, is highly organized, and can manage documents, schedules, and content details accurately. They need excellent time management, strong written and verbal communication, and the ability to anticipate issues before they affect rehearsals or show day. The role also benefits from someone who is proactive, precise, and comfortable working in a fast-paced production environment.
The recommended experience is at least 2 years in creative and content management or main tent production. Additional experience with data management, list management, and production documentation can also be helpful. The best candidates are usually people who can learn quickly and adapt general production knowledge to ELP’s process.
At ELP, Production Support helps the main tent or executive team stay focused on the live event while someone else manages the content and production details behind the scenes. That support makes it easier to maintain consistency, keep materials current, and prepare presenters and teams properly. For a prospect, that means the event is getting more structured support where it matters most.
Success for Production Support means scripts, stage maps, rehearsal schedules, asset trackers, and creative materials are current, accurate, and easy for the team to use. It also means the presenters and production teams are prepared and the live event is supported by clear documentation and organized communication.
When the role is done well, the show feels more controlled and the team works more efficiently.
Question: What does Production Support do at ELP?
Answer: Production Support manages creative and content coordination, speaker materials, stage maps, rehearsal schedules, asset tracking, and show documentation for complex events.
Question: When would I need Production Support?
Answer: You would need Production Support when your program is large, has multiple rooms or functions, or requires extra help managing creative and content assets.
Question: How is this role different from a Main Tent Producer?
Answer: The Main Tent Producer leads the overall live program, while Production Support helps manage content, creative assets, rehearsal materials, and production documentation.
Question: What experience should Production Support have?
Answer: ELP recommends at least 2 years of experience in creative and content management or main tent production.
Question: What qualities matter most in this role?
Answer: The most important qualities are organization, accuracy, time management, proactive problem-solving, strong documentation skills, and clear communication.